LOVIN' LIFE... Grain Free

Shipping & Returns


GROUND (2-10 DAY) SHIPPING

All US orders placed by 12pm PST on a business day will ship out on the same day.

All other orders will ship out the next business day.

All orders are shipped via USPS Ground Shipping,

which typically arrives in 2 to 7 business days, depending on your region. 

INTERNATIONAL ORDERS

Other than to Canada and the UK, unfortunately we are unable to offer international shipping at this time.  We hope to offer this one day soon.  Rates to Canada and the UK are not inexpensive so please review those when entering your shipping information and placing your order. 

RETURNS OF DEFECTIVE MERCHANDISE:

At the customer’s option, a refund will be issued for items purchased from californiacountrygal.com that are defective (this includes items recalled by the manufacturer).  If the customer opts for a refund, the refund will be made using the same credit card as the original purchase.  The discretion of California Country Organics, Inc.shall be final in determining whether merchandise is “defective”. Product packaging is designed to protect the contents. Refunds or credits will not be issued for items with minor cosmetic blemishes that happen during shipping, such as dented package corners or scuffed labels.  If products are purchased elsewhere (amazon.com, outside retailers), customers must address returns directly with that specific retailer.

RETURNS OF NON-DEFECTIVE MERCHANDISE:

California Country Organics, Inc has a no-return policy on non-defective merchandise.

Thank you for your continued support!

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